A complaint about Loveholidays

Status: Approved

#FinancialLoss #Fraud #Communication  Sad Let down 

Kindly shared by A. Morris

What happened

I booked a holiday with them that got cancelled in March due to covid. They paid my accommodation money back but are not paying back my flight money. The flight company is Ryanair, they said that they paid Loveholidays on the 18th August but when enquiring with Loveholidays they insist they haven't received it yet. I'm owed over £860 worth of flight money.

What I wish had happened

I would've liked more communication and my money back quickly.

Where this happened

On the Internet

Loveholidays Customers

Most talked about by Loveholidays customers

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How this makes Loveholidays customers feel

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32% Financial Loss
Feelings:

Furious

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24% Customer Service
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Furious

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Anxious

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19% Fraud
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Furious

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Sad

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11% Rudeness
Feelings:

Furious

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8% Communication
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Furious

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Sad

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Anxious

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3% Delay
Feelings:

Disgusted

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3% Inconvenienced
Feelings:

Furious

Annoyed

Frustrated

Leisure Customers

Most talked about by Leisure customers

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How this makes Leisure customers feel

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33% Financial Loss
Feelings:

Furious

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Disgusted

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Sad

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Miffed

Surprised

25% Customer Service
Feelings:

Furious

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Let down

Disappointed

Disgusted

Annoyed

Anxious

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Sad

20% Communication
Feelings:

Furious

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Disgusted

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Annoyed

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Sad

Offended

9% Fraud
Feelings:

Furious

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Annoyed

Anxious

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Offended

Sad

3% Rudeness
Feelings:

Furious

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Sad

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3% Other
Feelings:

Furious

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2% Quality of product
Feelings:

Furious

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1% Inconvenienced
Feelings:

Furious

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Annoyed

Disgusted

Miffed

Disappointed

1% Delivery
Feelings:

Furious

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Let down

Annoyed

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1% Discrimination
Feelings:

Furious

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Miffed

1% Returns
Feelings:

Furious

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0% Embarrassment
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Anxious

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0% Injury
Feelings:

Let down

Furious

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0% Delay
Feelings:

Frustrated

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Let down

Most complained about Leisure companies

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Low
  1. Villa Plus
  2. Loveholidays
  3. On The Beach
  4. Travel Republic

Most complimented Leisure companies

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