Travel Republic

Recent Compliments :)

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Recent Complaints :(

  • I have a holiday booked and unable to get in contact with them , I am meant to go in 2 weeks and been on hold to travel republic for 2hrs and 30 minutes yesterday then they cut me off , today the same...
  • J No responses to messages for over 6 wks balance due this week country is now on the non essential list. They have omitted the unique email required to check in with Ryan air from myndocuments . I cann...

Travel Republic Customers

Most talked about by Travel Republic customers

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How this makes Travel Republic customers feel

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40% Customer Service
Feelings:

Annoyed

Frustrated

Sad

Furious

40% Communication
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Annoyed

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Furious

20% Financial Loss
Feelings:

Furious

Leisure Customers

Most talked about by Leisure customers

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How this makes Leisure customers feel

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33% Financial Loss
Feelings:

Furious

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Let down

Disgusted

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Anxious

Sad

Offended

Surprised

Miffed

24% Customer Service
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Furious

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Disappointed

Disgusted

Annoyed

Anxious

Sad

Offended

20% Communication
Feelings:

Furious

Frustrated

Let down

Disgusted

Disappointed

Annoyed

Anxious

Sad

Offended

9% Fraud
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Furious

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Annoyed

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Sad

Offended

4% Rudeness
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Furious

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Sad

Offended

Anxious

2% Other
Feelings:

Furious

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Sad

2% Inconvenienced
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Furious

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Miffed

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2% Quality of product
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Let down

Furious

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1% Delivery
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Furious

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Annoyed

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1% Discrimination
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Furious

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1% Returns
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Furious

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1% Delay
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Furious

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Anxious

0% Embarrassment
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Anxious

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0% Injury
Feelings:

Furious

Frustrated

Let down

Most complained about Leisure companies

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  1. Villa Plus
  2. Loveholidays
  3. On The Beach
  4. Travel Republic

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B Lord - Status: Approved

What happened

I have a holiday booked and unable to get in contact with them , I am meant to go in 2 weeks and been on hold to travel republic for 2hrs and 30 minutes yesterday then they cut me off , today the same problem , I’ve sent messages through manage my booking and no reply .

What I wish had happened

I would like them to contact me

J

J Tolliday - Status: Approved

What happened

No responses to messages for over 6 wks balance due this week country is now on the non essential list. They have omitted the unique email required to check in with Ryan air from myndocuments . I cannot check flights in without this email or know if my holiday is going ahead but they have my money a...

What I wish had happened

A response to so many messages that are being ignored

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