Kindly shared by B. Orimogunje
What happened
I am trying to be as calm as I can be with my exprience wth Argos. I paid for a washing maching on the 16th of January 2021 and it was to be delivered, installed and the old one recycled on the 20th of January. Argos claims that their system shows that they have delivered my washing machine on the 20th of January I was SHOCKED!!!! I am still shocked. This is so unbelievable. I said to them that I have not received the item and they assured me that they would resolve it within 48hours. It's been 12 days now and they have been so unhelpful. I do a call and chat to them everyday in the last 12 days and all I hear is that they will get in touch the next day. They do this everyday and I am so FRUSTRATED right now. I thought Argos was quite reputable and I always advised people that it was safer to buy white goods from them. But now it looks like I have been scamed. I live with my family and we have not been able to do our laundry because of this. I have asked them to show me DHL's prove of the delivery, installation and the recycling and for 2 weeks, they have been investigating and no feedback. I contact them everyday and they keep telling to wait till they can resolve it or write to their head office. Saying that I am highly disappointed is an understatement Today is the 1st of February 2021 and still no one has resolved this . Right now, in the midst of COVID-19, the situation in my house is so CRITICAL as our hygience has been negatively impacted. Somebody, Please HELP ME!!!! I need answers. Where is my washing machine? Who received the delivery and installation? A washing machine is a large item and not some needle that can easily go missing.
What I wish had happened
I want my washing machine or a refund. Up until today 02/02/2021 Argos claims that DHL has delivered my washing machine.
Where this happened
On the Internet - Argos website
Argos Customers
Most talked about by Argos customers
How this makes Argos customers feel
Frustrated
Annoyed
Disappointed
Let down
Anxious
Furious
Disgusted
Unsatisfied
Displeased
Unhappy
Offended
Scared
Surprised
Put out
Confused
Uneasy
Annoyed
Frustrated
Disappointed
Unsatisfied
Anxious
Let down
Furious
Disgusted
Sad
Miffed
Put out
Displeased
Saddened
Frustrated
Disappointed
Annoyed
Let down
Furious
Disgusted
Unsatisfied
Anxious
Unhappy
Miffed
Displeased
Confused
Saddened
Uneasy
Frustrated
Disappointed
Annoyed
Let down
Furious
Anxious
Sad
Disgusted
Saddened
Unsatisfied
Displeased
Uneasy
Frustrated
Disappointed
Annoyed
Anxious
Let down
Furious
Offended
Disgusted
Unhappy
Displeased
Unsatisfied
Frustrated
Annoyed
Disappointed
Let down
Disgusted
Anxious
Furious
Unsatisfied
Miffed
Surprised
Frustrated
Let down
Annoyed
Anxious
Furious
Disappointed
Offended
Disgusted
Scared
Saddened
Frustrated
Let down
Annoyed
Disappointed
Sad
Anxious
Scared
Unhappy
Confused
Frustrated
Furious
Disgusted
Let down
Anxious
Saddened
Disappointed
Annoyed
Furious
Let down
Frustrated
Anxious
Disgusted
Annoyed
Unsatisfied
Disappointed
Annoyed
Frustrated
Disgusted
Put out
Unsatisfied
Saddened
Furious
Disgusted
Surprised
Furious
Let down
Frustrated
Disgusted
Special
Grateful
Inspired
Overjoyed
Overjoyed
Grateful
Special
Overjoyed
Grateful
Special
Homeware Customers
Most talked about by Homeware customers
How this makes Homeware customers feel
Frustrated
Annoyed
Disappointed
Let down
Anxious
Furious
Disgusted
Unsatisfied
Displeased
Unhappy
Offended
Scared
Surprised
Put out
Confused
Uneasy
Annoyed
Frustrated
Disappointed
Unsatisfied
Anxious
Let down
Furious
Disgusted
Sad
Miffed
Put out
Displeased
Saddened
Frustrated
Disappointed
Annoyed
Let down
Furious
Disgusted
Unsatisfied
Anxious
Unhappy
Miffed
Displeased
Confused
Saddened
Uneasy
Disappointed
Annoyed
Frustrated
Let down
Furious
Anxious
Offended
Disgusted
Unhappy
Displeased
Unsatisfied
Frustrated
Disappointed
Annoyed
Let down
Furious
Anxious
Sad
Disgusted
Saddened
Unsatisfied
Displeased
Uneasy
Annoyed
Let down
Frustrated
Furious
Anxious
Disappointed
Offended
Disgusted
Scared
Saddened
Frustrated
Annoyed
Disappointed
Let down
Disgusted
Anxious
Furious
Unsatisfied
Miffed
Surprised
Frustrated
Let down
Annoyed
Disappointed
Sad
Anxious
Scared
Unhappy
Confused
Frustrated
Furious
Disgusted
Let down
Anxious
Saddened
Disappointed
Annoyed
Furious
Let down
Frustrated
Anxious
Disgusted
Annoyed
Unsatisfied
Disappointed
Pleased
Special
Grateful
Satisfied
Happy
Inspired
Overjoyed
Disappointed
Annoyed
Frustrated
Disgusted
Put out
Unsatisfied
Saddened
Satisfied
Happy
Pleased
Overjoyed
Grateful
Special
Furious
Disgusted
Surprised
Furious
Let down
Frustrated
Disgusted
Overjoyed
Grateful
Special
Satisfied
Happy
Pleased
Happy
Pleased
Satisfied