Kindly shared by M. T A Schofield
What happened
I purchased something that was on offer, when I got to the till I was charged full price, I went to customer service to be told the offer had ended the previous day but yet the offer signs were still in place, I then returned the next day after checking the website (offer was still on until 25/01/2022) again I purchased same offer and was charged full price and was told the offer had expired the day before!! I showed them the offer on the website and they denied it, they were rude and judgemental.
What I wish had happened
That they acknowledged the offer and gave me a refund on both occasions and to actually take pride in customer service.
Where this happened
In Person - Morrisons, Nelson Lancashire
Morrisons Customers
Most talked about by Morrisons customers
How this makes Morrisons customers feel
Annoyed
Frustrated
Disappointed
Displeased
Unsatisfied
Let down
Saddened
Disheartened
Confused
Uneasy
Unhappy
Put out
Insecure
Indifferent
Annoyed
Frustrated
Disappointed
Displeased
Disheartened
Saddened
Uneasy
Let down
Unhappy
Unsatisfied
Insecure
Confused
Other
Indifferent
Annoyed
Frustrated
Disappointed
Displeased
Let down
Unsatisfied
Disheartened
Saddened
Unhappy
Confused
Annoyed
Disappointed
Displeased
Frustrated
Insecure
Uneasy
Unsatisfied
Saddened
Indifferent
Disheartened
Confused
Let down
Other
Annoyed
Disappointed
Let down
Unsatisfied
Insecure
Displeased
Disheartened
Anxious
Sad
Frustrated
Annoyed
Unsatisfied
Displeased
Let down
Disappointed
Unhappy
Frustrated
Disheartened
Other
Insecure
Saddened
Disappointed
Annoyed
Frustrated
Disheartened
Unsatisfied
Saddened
Let down
Insecure
Unhappy
Other
Displeased
Annoyed
Unsatisfied
Displeased
Frustrated
Disappointed
Let down
Disheartened
Put out
Confused
Annoyed
Unsatisfied
Let down
Disheartened
Disappointed
Frustrated
Displeased
Other
Confused
Annoyed
Frustrated
Unsatisfied
Displeased
Put out
Let down
Disappointed
Let down
Frustrated
Disappointed
Surprised
Annoyed
Grateful
Happy
Pleased
Satisfied
Happy
Pleased
Satisfied
Happy
Pleased
Satisfied
Unsatisfied
Displeased
Confused
Disappointed
Unhappy
Unsatisfied
Supermarket Customers
Most talked about by Supermarket customers
How this makes Supermarket customers feel
Annoyed
Disappointed
Frustrated
Let down
Unsatisfied
Displeased
Unhappy
Saddened
Put out
Disheartened
Uneasy
Furious
Confused
Disgusted
Anxious
Indifferent
Insecure
Other
Scared
Surprised
Annoyed
Disappointed
Unsatisfied
Displeased
Unhappy
Let down
Frustrated
Uneasy
Saddened
Disheartened
Disgusted
Confused
Put out
Other
Furious
Indifferent
Insecure
Miffed
Surprised
Sad
Annoyed
Frustrated
Disappointed
Unsatisfied
Let down
Displeased
Unhappy
Furious
Disgusted
Put out
Disheartened
Uneasy
Saddened
Confused
Anxious
Offended
Surprised
Annoyed
Frustrated
Disappointed
Uneasy
Let down
Unhappy
Displeased
Unsatisfied
Insecure
Saddened
Confused
Furious
Disheartened
Other
Indifferent
Offended
Surprised
Disgusted
Annoyed
Frustrated
Disappointed
Uneasy
Unhappy
Unsatisfied
Let down
Insecure
Saddened
Displeased
Disheartened
Other
Furious
Confused
Anxious
Indifferent
Offended
Scared
Put out
Annoyed
Frustrated
Disappointed
Unsatisfied
Let down
Unhappy
Displeased
Uneasy
Furious
Disheartened
Disgusted
Put out
Confused
Saddened
Other
Surprised
Anxious
Insecure
Offended
Annoyed
Frustrated
Disappointed
Let down
Unsatisfied
Displeased
Disheartened
Unhappy
Disgusted
Put out
Uneasy
Confused
Saddened
Furious
Insecure
Other
Indifferent
Annoyed
Frustrated
Disappointed
Let down
Saddened
Unhappy
Insecure
Disheartened
Unsatisfied
Uneasy
Furious
Displeased
Put out
Scared
Anxious
Offended
Other
Disgusted
Annoyed
Disappointed
Let down
Unsatisfied
Frustrated
Displeased
Insecure
Uneasy
Unhappy
Put out
Disheartened
Other
Anxious
Sad
Furious
Annoyed
Frustrated
Disappointed
Let down
Unsatisfied
Displeased
Saddened
Put out
Unhappy
Annoyed
Disappointed
Frustrated
Let down
Unhappy
Furious
Unsatisfied
Anxious
Disgusted
Happy
Grateful
Delighted
Satisfied
Pleased
Special
Other
Annoyed
Let down
Frustrated
Unsatisfied
Unhappy
Disappointed
Saddened
Surprised
Uneasy
Confused
Put out
Displeased
Happy
Grateful
Special
Delighted
Pleased
Satisfied
Other
Grateful
Happy
Satisfied
Pleased
Delighted
Special
Annoyed
Frustrated
Disheartened
Unsatisfied
Displeased
Disappointed
Saddened
Confused
Let down
Frustrated
Annoyed
Furious
Disappointed
Anxious
Let down
Put out
Unsatisfied
Disheartened
Delighted
Grateful
Satisfied
Delighted
Grateful
Special
Happy
Satisfied
Other