A customer experience about Aldi

Status: Approved

#Other  Disappointed 

Kindly shared by Anonymous

What happened

Yesterday I bought rug Jacquard 717356 which have a plastic or something saw in it. I'm very disappointed

What I wish had happened

It's a plastic saws into rug

Where this happened

In Person - Lincoln

Aldi Customers

Most talked about by Aldi customers

High
Low

How this makes Aldi customers feel

High
Low
29% Quality of product
Feelings:

Annoyed

Disappointed

Displeased

Uneasy

Frustrated

Let down

Disheartened

Unhappy

Saddened

Unsatisfied

Surprised

Other

Furious

12% Financial Loss
Feelings:

Annoyed

Uneasy

Displeased

Frustrated

Let down

Unsatisfied

Disappointed

10% Embarrassment
Feelings:

Annoyed

Uneasy

Frustrated

Disappointed

Furious

Unhappy

Insecure

Saddened

10% Other
Feelings:

Annoyed

Frustrated

Disappointed

Unhappy

Uneasy

Furious

Let down

Displeased

8% Customer Service
Feelings:

Annoyed

Disappointed

Insecure

Uneasy

Surprised

Other

Displeased

Saddened

8% Inconvenienced
Feelings:

Frustrated

Annoyed

Disappointed

Uneasy

Unhappy

Unsatisfied

6% Rudeness
Feelings:

Disappointed

Surprised

Other

Displeased

Saddened

Annoyed

Insecure

Uneasy

6% Communication
Feelings:

Annoyed

Displeased

Disappointed

Uneasy

Frustrated

Saddened

Unhappy

4% Service
Feelings:

Happy

Delighted

Satisfied

Other

Pleased

4% Expectations Exceeded
Feelings:

Happy

Delighted

Other

Pleased

Satisfied

2% Quality of product
Feelings:

Happy

Satisfied

Other

2% Injury
Feelings:

Annoyed

Uneasy

Saddened

Supermarket Customers

Most talked about by Supermarket customers

High
Low

How this makes Supermarket customers feel

High
Low
15% Customer Service
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Unsatisfied

Displeased

Unhappy

Saddened

Disheartened

Furious

Put out

Uneasy

Disgusted

Confused

Anxious

Insecure

Scared

Surprised

Other

14% Quality of product
Feelings:

Annoyed

Disappointed

Unsatisfied

Unhappy

Displeased

Let down

Frustrated

Uneasy

Disheartened

Saddened

Disgusted

Put out

Other

Confused

Furious

Miffed

Surprised

Sad

12% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Furious

Unhappy

Displeased

Disgusted

Put out

Uneasy

Disheartened

Saddened

Confused

Offended

Surprised

Anxious

10% Rudeness
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Uneasy

Unhappy

Unsatisfied

Displeased

Insecure

Saddened

Confused

Furious

Offended

Disheartened

Other

Surprised

Disgusted

10% Embarrassment
Feelings:

Annoyed

Frustrated

Disappointed

Unhappy

Uneasy

Unsatisfied

Let down

Insecure

Saddened

Displeased

Disheartened

Furious

Confused

Other

Anxious

Scared

Offended

9% Financial Loss
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Let down

Unhappy

Displeased

Uneasy

Furious

Disheartened

Disgusted

Confused

Saddened

Put out

Other

Insecure

Surprised

Anxious

Offended

8% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Disheartened

Unhappy

Uneasy

Confused

Furious

Saddened

Disgusted

Put out

Indifferent

Insecure

Other

4% Discrimination
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Insecure

Disheartened

Unhappy

Unsatisfied

Furious

Saddened

Uneasy

Scared

Anxious

Other

Offended

Put out

Disgusted

Displeased

4% Other
Feelings:

Annoyed

Disappointed

Let down

Unsatisfied

Frustrated

Displeased

Insecure

Uneasy

Anxious

Sad

Unhappy

Furious

Put out

Other

3% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unsatisfied

Displeased

Put out

Saddened

Unhappy

2% Delivery
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Furious

Unhappy

Unsatisfied

Disgusted

Anxious

2% Injury
Feelings:

Annoyed

Frustrated

Let down

Unsatisfied

Saddened

Unhappy

Disappointed

Confused

Uneasy

Displeased

Put out

Surprised

2% Service
Feelings:

Grateful

Happy

Delighted

Special

Satisfied

Pleased

Other

2% Expectations Exceeded
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Satisfied

Other

1% Communication
Feelings:

Grateful

Happy

Satisfied

Pleased

Delighted

Special

1% Fraud
Feelings:

Annoyed

Disheartened

Frustrated

Unsatisfied

Displeased

Let down

Disappointed

Confused

1% Returns
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Anxious

Unsatisfied

Disheartened

0% Other
Feelings:

Delighted

Grateful

Satisfied

0% Quality
Feelings:

Delighted

Grateful

Special

0% Quality of product
Feelings:

Happy

Satisfied

Other

Most positive experiences about Supermarket companies

High
Low
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  3. Asda
  4. Aldi

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Tesco
  4. Morrison (Wm) Supermarkets