Kindly shared by J. Costello
What happened
I was at the self service check out, I had scanned everything through and was getting my phone out to scan my "my Morrison's app". A lady who was supervising the tills was putting baskets away and I asked her if she could please take the security box off the razors I was buying. She said (very loudly) "yea, once you've paid for them". She said that also with a really bad attitude. I felt belittled and disgusted. Had it not been for the fact that I needed some of the items I'd already scanned through, I would have just taken my bag and gone. Feel like I won't be shopping at that store again for a while, which is inconvenient as it's very local.
What I wish had happened
The lady could have just taken the box off and given it to me once I had paid. There would have been no issue.
Where this happened
In Person - Holyhead Rd, Coventry, CV5 8BX
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