Recent great
experiences :)
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Recent not so great
experiences :(
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Inmarsat Customers
Telecom Customers
Most talked about by Telecom customers
High
Low
How this makes Telecom customers feel
High
Low
28% Customer Service
Feelings:
Frustrated
Annoyed
Furious
Disgusted
Let down
Disappointed
Unsatisfied
Offended
Unhappy
Anxious
Displeased
19% Inconvenienced
Feelings:
Frustrated
Annoyed
Furious
Let down
Disgusted
Unhappy
Unsatisfied
Disappointed
Miffed
14% Communication
Feelings:
Frustrated
Let down
Furious
Disgusted
Annoyed
Disappointed
Displeased
Unsatisfied
Anxious
Offended
11% Financial Loss
Feelings:
Frustrated
Annoyed
Furious
Disappointed
Anxious
Miffed
Disgusted
Let down
Unhappy
6% Quality of product
Feelings:
Annoyed
Frustrated
Unsatisfied
Disappointed
Displeased
Let down
Offended
5% Delay
Feelings:
Frustrated
Let down
Furious
Disgusted
Unsatisfied
Annoyed
Disappointed
5% Fraud
Feelings:
Frustrated
Annoyed
Furious
Unhappy
Offended
3% Other
Feelings:
Let down
Frustrated
Annoyed
3% Returns
Feelings:
Annoyed
Let down
Frustrated
Disappointed
3% Rudeness
Feelings:
Frustrated
Unhappy
Annoyed
Furious
Disgusted
2% Discrimination
Feelings:
Annoyed
Disappointed
Disgusted
2% Embarrassment
Feelings:
Disappointed
Disgusted
Least positive experiences about Telecom companies
High
Low
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No not so great experiences publicly shared. Be the first.
No great experiences publicly shared. Be the first.