Recent great
experiences :)
Recent not so great
experiences :(
Marks & Spencer Customers
Most talked about by Marks & Spencer customers
How this makes Marks & Spencer customers feel
Furious
Disgusted
Offended
Furious
Disgusted
Offended
Furious
Disgusted
Offended
Grateful
Satisfied
Delighted
Delighted
Grateful
Satisfied
Delighted
Grateful
Satisfied
Department Store Customers
Most talked about by Department Store customers
How this makes Department Store customers feel
Offended
Frustrated
Furious
Disgusted
Anxious
Let down
Annoyed
Satisfied
Happy
Delighted
Grateful
Frustrated
Let down
Annoyed
Frustrated
Let down
Annoyed
Disgusted
Offended
Furious
Furious
Disgusted
Offended
Delighted
Grateful
Satisfied
Delighted
Grateful
Satisfied
Anxious
Offended
Frustrated
Anxious
Offended
Frustrated
Happy
Happy
Most positive experiences about Department Store companies
What happened
Whilst wearing a sunflower lanyard (hidden disability) a member of staff deliberately placed herself between me and the shelving. I was also wearing a mask and gloves (before masks were mandatory). I explained that she should keep to social distancing. She said ‘disabled people should stay at home...
What I wish had happened
The police should have been called by the duty manager as this is classified as a ‘hate crime’
What happened
I had an appointment with Judith for a bra fitting at Marks and Spencer in Rugby. She was so helpful and caring and it was a very positive experience.
The impact it had
I discovered that I had been wearing the wrong bra size which had been uncomfortable. Judith sorted that out!