Onside Hospitality Ltd

Recent great
experiences :)

No great experiences publicly shared. Be the first.

Recent not so great
experiences :(

  • Booked in February for a hospitality day for 8 guests at Ascot for a Festival of Food and Wine with Racing. When I called to ask about menu last week they informed me that Ascot had cancelled the food...

Onside Hospitality Ltd Customers

Most talked about by Onside Hospitality Ltd customers

High
Low

How this makes Onside Hospitality Ltd customers feel

High
Low
50% Financial Loss
Feelings:

Annoyed

Unsatisfied

Disappointed

50% Customer Service
Feelings:

Annoyed

Unsatisfied

Disappointed

Leisure Customers

Most talked about by Leisure customers

High
Low

How this makes Leisure customers feel

High
Low
33% Financial Loss
Feelings:

Furious

Frustrated

Let down

Disgusted

Disappointed

Annoyed

Anxious

Sad

Offended

Unsatisfied

Surprised

Miffed

24% Customer Service
Feelings:

Furious

Frustrated

Let down

Disappointed

Disgusted

Annoyed

Anxious

Sad

Offended

Unsatisfied

20% Communication
Feelings:

Furious

Frustrated

Let down

Disgusted

Disappointed

Annoyed

Anxious

Sad

Offended

9% Fraud
Feelings:

Furious

Frustrated

Disgusted

Let down

Annoyed

Disappointed

Anxious

Sad

Offended

4% Rudeness
Feelings:

Furious

Frustrated

Annoyed

Disappointed

Disgusted

Let down

Sad

Anxious

Offended

2% Other
Feelings:

Furious

Disgusted

Let down

Frustrated

Anxious

Annoyed

Disappointed

Sad

2% Inconvenienced
Feelings:

Furious

Frustrated

Disappointed

Annoyed

Let down

Disgusted

Miffed

Anxious

2% Quality of product
Feelings:

Frustrated

Let down

Furious

Disappointed

Annoyed

Disgusted

1% Delivery
Feelings:

Furious

Let down

Annoyed

Frustrated

Disgusted

1% Discrimination
Feelings:

Furious

Frustrated

Annoyed

Anxious

Miffed

Disappointed

Let down

1% Returns
Feelings:

Furious

Disappointed

Let down

Frustrated

Disgusted

1% Delay
Feelings:

Furious

Disappointed

Frustrated

Disgusted

Let down

Anxious

0% Embarrassment
Feelings:

Let down

Anxious

Disappointed

0% Injury
Feelings:

Furious

Frustrated

Let down

Most positive experiences about Leisure companies

High
Low
  1. Villa Plus
  2. Loveholidays
  3. On The Beach
  4. Travel Republic

Least positive experiences about Leisure companies

High
Low
No great experiences publicly shared. Be the first.

A Goodchild - Status: Approved

What happened

Booked in February for a hospitality day for 8 guests at Ascot for a Festival of Food and Wine with Racing. When I called to ask about menu last week they informed me that Ascot had cancelled the food and wine festival. We asked for a refund as we were taking Corporate couples, and particular wanted...

What I wish had happened

They would give a full refund as the event we booked no longer exists

No great experiences publicly shared. Be the first.