P4D

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  • M I bought an expensive (nearly £2k) kitchen extractor, which didn't fit, and needed to be returned. A Google search led me to P4D for a pallet collection and delivery service. All seemed fine, simple ...

P4D Customers

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33% Financial Loss
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33% Fraud
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Furious

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33% Inconvenienced
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Furious

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Delivery Service Customers

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27% Delivery
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21% Customer Service
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13% Financial Loss
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10% Communication
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9% Delay
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7% Inconvenienced
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3% Fraud
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3% Returns
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2% Other
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1% Embarrassment
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1% Delivery
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1% Rudeness
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1% Communication
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0% Service
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0% Quality of product
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  2. Hermes
M

M Lewis - Status: Approved

What happened

I bought an expensive (nearly £2k) kitchen extractor, which didn't fit, and needed to be returned. A Google search led me to P4D for a pallet collection and delivery service. All seemed fine, simple booking process online, and they came when expected and collected. But the item never reached its d...

What I wish had happened

In the first place they should have delivered the item to the address they were contracted to do (or indeed anywhere I could get access to it!). But having 'lost' the item, they should have apologised, and compensated me for my loss under their care. And tbh, the people who collected the item and st...

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