P4D

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Recent not so great
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  • M I bought an expensive (nearly £2k) kitchen extractor, which didn't fit, and needed to be returned. A Google search led me to P4D for a pallet collection and delivery service. All seemed fine, simple ...

P4D Customers

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33% Financial Loss
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Furious

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33% Fraud
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Furious

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33% Inconvenienced
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Furious

Disgusted

Frustrated

Delivery Service Customers

Most talked about by Delivery Service customers

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27% Delivery
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20% Customer Service
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13% Financial Loss
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Furious

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10% Delay
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8% Inconvenienced
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7% Communication
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4% Fraud
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Furious

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Sad

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3% Other
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Furious

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2% Embarrassment
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2% Returns
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2% Delivery
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1% Communication
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Satisfied

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1% Service
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Delighted

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1% Quality of product
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1% Rudeness
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Most positive experiences about Delivery Service companies

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  1. Hermes
  2. Yodel
  3. P4D
  4. Royal Mail

Least positive experiences about Delivery Service companies

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  1. DPD
  2. Hermes
M

M Lewis - Status: Approved

What happened

I bought an expensive (nearly £2k) kitchen extractor, which didn't fit, and needed to be returned. A Google search led me to P4D for a pallet collection and delivery service. All seemed fine, simple booking process online, and they came when expected and collected. But the item never reached its d...

What I wish had happened

In the first place they should have delivered the item to the address they were contracted to do (or indeed anywhere I could get access to it!). But having 'lost' the item, they should have apologised, and compensated me for my loss under their care. And tbh, the people who collected the item and st...

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