Kindly shared by f. Marshall
What happened
Booked a holiday and got cancelled and on their system it clearly states that you can have a credit note and have to ask if want a refund, so Booked a new holiday and tried for weeks to get through but couldn't to transfer the booking over. I messaged them and no one dealt with it and then tui refunded the money to which I asked them not to because my PayPal account has been compromised and can't access the account.So basically lost £2000
What I wish had happened
They had transferred the money over to the new booking
Where this happened
On the Internet
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