A complaint about Qatar Airways

Status: Approved

#FinancialLoss #Rudeness #Inconvenienced  Furious Disappointed Disgusted 

Kindly shared by C. Clement Price

What happened

My flight was cancelled for Wednesday 12 August Postponed to Friday 14 Also your agents would not accept cash for excess luggage I had to leave a suitcase

What I wish had happened

I left Tanzania on Ethiopian Air & was allowed 50 kgs Your flight only allowed 30kgs They would not take cash for excess luggage & I had to sleep at the airport for 2 days

Where this happened

Other - Edinburgh UK Airport

Qatar Airways Customers

Most talked about by Qatar Airways customers

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How this makes Qatar Airways customers feel

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33% Financial Loss
Feelings:

Furious

Disappointed

Disgusted

33% Rudeness
Feelings:

Furious

Disappointed

Disgusted

33% Inconvenienced
Feelings:

Furious

Disappointed

Disgusted

Travel Customers

Most talked about by Travel customers

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How this makes Travel customers feel

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26% Financial Loss
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Disappointed

Let down

Anxious

Miffed

Offended

Scared

Anti Climax

Sad

Surprised

25% Customer Service
Feelings:

Furious

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Annoyed

Disgusted

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Let down

Anxious

Sad

Scared

Offended

Miffed

14% Inconvenienced
Feelings:

Furious

Disgusted

Frustrated

Annoyed

Let down

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Anxious

Sad

Miffed

Surprised

Anti Climax

Other

10% Communication
Feelings:

Furious

Frustrated

Annoyed

Let down

Anxious

Disgusted

Disappointed

Miffed

Sad

9% Delay
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Anxious

Disappointed

Miffed

Let down

Offended

4% Rudeness
Feelings:

Furious

Frustrated

Disgusted

Annoyed

Scared

Let down

Anxious

Disappointed

4% Fraud
Feelings:

Furious

Frustrated

Disappointed

Disgusted

Anxious

Surprised

Anti Climax

Annoyed

Scared

3% Embarrassment
Feelings:

Disgusted

Furious

Disappointed

Annoyed

Let down

Frustrated

2% Discrimination
Feelings:

Furious

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Offended

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Annoyed

2% Other
Feelings:

Annoyed

Furious

Frustrated

Disgusted

Disappointed

Let down

1% Returns
Feelings:

Furious

Offended

Disgusted

1% Quality of product
Feelings:

Frustrated

Annoyed

Other

1% Delivery
Feelings:

Frustrated

Let down

Furious

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