Kindly shared by Anonymous
What happened
we were due to fly out on our first family holiday on the 6th of june 2020 but due to covid the holiday including flights were cancelled weve had our money returned from loveholidays for the hotel etc but ryanair have been telling us for the past 4 months our flight money is being refunded weve been told 5 days then it was 10 days then 2 weeks then i was told by ryanair theyd payed our money back to love holidays so i contacted love holidays who denied this was the case then ryan air told me my refund was processed on the 1st of september to be told nearly a month later it hasnt actually been processed so theyve told me lie after lie after lie.. i have all the proof via transcripts from ryanair that theyve been telling me lies for the past 4 months im a mother of 3 young children and full time carer for my disabled partner we were looking forward to our first ever family holiday but ryanair are acting like theifs and not giving us back whats legally ours
What I wish had happened
I want back whats legally mine my refund everyone knows its a legal requirement for companys to issue a refund with in 7 days and no longer then 10-14 days
Where this happened
On the Internet - https://secure.livechatinc.com/licence/5836511/v2/open_chat.cgi?groups=18
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