Crosswater

Recent great
experiences :)

  • S I spoke with one of there technical team James Devitt and is went out of his way to research my issue and found me a solution when he could have chosen an easy path and dismissed my issue. Thanks to h...

Recent not so great
experiences :(

No not so great experiences publicly shared. Be the first.

Crosswater Customers

Most talked about by Crosswater customers

High
Low

How this makes Crosswater customers feel

High
Low
33% Expectations Exceeded
Feelings:

Delighted

Grateful

Special

33% Quality
Feelings:

Delighted

Grateful

Special

33% Service
Feelings:

Delighted

Grateful

Special

Home Customers

Most talked about by Home customers

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Low

How this makes Home customers feel

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Low
20% Customer Service
Feelings:

Frustrated

Furious

Annoyed

Let down

Disappointed

Disgusted

Unsatisfied

Unhappy

16% Quality of product
Feelings:

Frustrated

Annoyed

Disgusted

Let down

Furious

Disappointed

Unsatisfied

Insecure

Unhappy

12% Communication
Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Disappointed

Insecure

8% Delivery
Feelings:

Frustrated

Annoyed

Furious

Let down

Disgusted

Insecure

Disappointed

8% Financial Loss
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Unhappy

Unsatisfied

Disgusted

Let down

7% Inconvenienced
Feelings:

Annoyed

Frustrated

Disappointed

Disgusted

Let down

Furious

4% Rudeness
Feelings:

Disgusted

Annoyed

Let down

Furious

4% Expectations Exceeded
Feelings:

Delighted

Grateful

Satisfied

Special

Pleased

4% Service
Feelings:

Grateful

Special

Delighted

Satisfied

4% Fraud
Feelings:

Disgusted

Frustrated

Annoyed

Let down

Furious

3% Other
Feelings:

Frustrated

Annoyed

Let down

3% Quality of product
Feelings:

Delighted

Satisfied

Pleased

3% Communication
Feelings:

Delighted

Grateful

Satisfied

Special

1% Delay
Feelings:

Annoyed

Frustrated

Disappointed

1% Delivery
Feelings:

Delighted

Satisfied

Pleased

1% Discrimination
Feelings:

Disgusted

1% Quality
Feelings:

Delighted

Grateful

Special

1% Embarrassment
Feelings:

Frustrated

Disappointed

Disgusted

Most positive experiences about Home companies

High
Low
  1. NCF Living (Birmingham)
  2. SCS FURNITURE
  3. DFS
  4. Sun-dial Blinds

Least positive experiences about Home companies

High
Low
  1. B&Q
  2. Crosswater
No not so great experiences publicly shared. Be the first.
S

S Patel - Status: Approved

What happened

I spoke with one of there technical team James Devitt and is went out of his way to research my issue and found me a solution when he could have chosen an easy path and dismissed my issue. Thanks to him I remain impressed by the brand a selected 10yrs ago!

The impact it had

Kept my Children safe and prevented me from having to replace my goods