Crosswater

Recent Compliments :)

  • S I spoke with one of there technical team James Devitt and is went out of his way to research my issue and found me a solution when he could have chosen an easy path and dismissed my issue. Thanks to h...

Recent Complaints :(

No public complaints available. Be the first.

Crosswater Customers

Most talked about by Crosswater customers

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How this makes Crosswater customers feel

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33% Expectations Exceeded
Feelings:

Delighted

Grateful

Special

33% Quality
Feelings:

Delighted

Grateful

Special

33% Service
Feelings:

Delighted

Grateful

Special

Home Customers

Most talked about by Home customers

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How this makes Home customers feel

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14% Quality of product
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Annoyed

Disgusted

Frustrated

Disappointed

Let down

Furious

14% Customer Service
Feelings:

Furious

Frustrated

Disappointed

Annoyed

Disgusted

Let down

8% Service
Feelings:

Special

Delighted

Grateful

Satisfied

8% Rudeness
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Disgusted

Annoyed

Let down

Furious

8% Expectations Exceeded
Feelings:

Delighted

Grateful

Satisfied

Special

Pleased

5% Quality of product
Feelings:

Delighted

Satisfied

Pleased

5% Communication
Feelings:

Grateful

Satisfied

Special

Delighted

5% Financial Loss
Feelings:

Furious

Frustrated

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Annoyed

5% Inconvenienced
Feelings:

Annoyed

Disgusted

Frustrated

Disappointed

5% Fraud
Feelings:

Disgusted

Let down

Annoyed

5% Communication
Feelings:

Furious

Let down

Disappointed

3% Quality
Feelings:

Delighted

Grateful

Special

3% Embarrassment
Feelings:

Disgusted

Frustrated

Disappointed

3% Delivery
Feelings:

Furious

Disappointed

Let down

3% Delay
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Annoyed

Frustrated

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3% Delivery
Feelings:

Pleased

Delighted

Satisfied

3% Discrimination
Feelings:

Disgusted

Most complained about Home companies

High
Low
  1. SCS FURNITURE
  2. Carpetright
  3. Homebase
  4. NCF Living (Birmingham)

Most complimented Home companies

High
Low
  1. B&Q
  2. Crosswater
No public complaints available. Be the first.
S

S Patel - Status: Approved

What happened

I spoke with one of there technical team James Devitt and is went out of his way to research my issue and found me a solution when he could have chosen an easy path and dismissed my issue. Thanks to him I remain impressed by the brand a selected 10yrs ago!

The impact it had

Kept my Children safe and prevented me from having to replace my goods