SCS FURNITURE

Recent Compliments :)

No public compliments available. Be the first.

Recent Complaints :(

  • J bought a 3 piece leather settee after 15 months leather started to peel away from arm and cushion reported it to scs and they sent an assessor out who examined it and said they would repair the damage...
  • M I received 3 and 2 seater sofa. I paid extra to have the foam cushions so they would always keep their shape and not sag. Also when sitting on 3 seater sofa you sink into sofa and the arm it feels lik...
  • They sent me faulty carpets and damaged sofas damaged my property contacted them loads times just ignore me or when they do contact they give you the big run around not helping at all.

SCS FURNITURE Customers

Most talked about by SCS FURNITURE customers

High
Low

How this makes SCS FURNITURE customers feel

High
Low
23% Customer Service
Feelings:

Furious

Frustrated

Disappointed

Disgusted

Let down

23% Quality of product
Feelings:

Disgusted

Frustrated

Annoyed

Let down

Furious

Disappointed

8% Financial Loss
Feelings:

Furious

Frustrated

Disappointed

8% Embarrassment
Feelings:

Disappointed

Disgusted

Frustrated

8% Inconvenienced
Feelings:

Disgusted

Frustrated

Disappointed

8% Fraud
Feelings:

Annoyed

Disgusted

Let down

8% Rudeness
Feelings:

Let down

Annoyed

Disgusted

8% Delivery
Feelings:

Furious

Disappointed

Let down

8% Communication
Feelings:

Furious

Disappointed

Let down

Home Customers

Most talked about by Home customers

High
Low

How this makes Home customers feel

High
Low
14% Quality of product
Feelings:

Frustrated

Annoyed

Disgusted

Disappointed

Let down

Furious

14% Customer Service
Feelings:

Furious

Frustrated

Disappointed

Annoyed

Disgusted

Let down

8% Expectations Exceeded
Feelings:

Delighted

Grateful

Satisfied

Special

Pleased

8% Service
Feelings:

Grateful

Special

Delighted

Satisfied

8% Rudeness
Feelings:

Disgusted

Annoyed

Let down

Furious

5% Quality of product
Feelings:

Delighted

Satisfied

Pleased

5% Communication
Feelings:

Grateful

Satisfied

Special

Delighted

5% Financial Loss
Feelings:

Annoyed

Furious

Frustrated

Disappointed

5% Inconvenienced
Feelings:

Annoyed

Disgusted

Frustrated

Disappointed

5% Fraud
Feelings:

Disgusted

Let down

Annoyed

5% Communication
Feelings:

Furious

Disappointed

Let down

3% Delivery
Feelings:

Delighted

Satisfied

Pleased

3% Discrimination
Feelings:

Disgusted

3% Quality
Feelings:

Delighted

Grateful

Special

3% Embarrassment
Feelings:

Disgusted

Frustrated

Disappointed

3% Delivery
Feelings:

Furious

Disappointed

Let down

3% Delay
Feelings:

Annoyed

Frustrated

Disappointed

Most complained about Home companies

High
Low
  1. SCS FURNITURE
  2. Sun-dial Blinds
  3. Carpetright
  4. Homebase

Most complimented Home companies

High
Low
  1. B&Q
  2. Crosswater
J

J RICHARD JONES - Status: Approved

What happened

bought a 3 piece leather settee after 15 months leather started to peel away from arm and cushion reported it to scs and they sent an assessor out who examined it and said they would repair the damage 2 weeks later they sent a supervisor out who said it was nothing to do with scs and I should claim ...

What I wish had happened

THE SETTEE SHOULD BE REPLACED OR MY MONEY RETURNED

M

M Gellatly - Status: Approved

What happened

I received 3 and 2 seater sofa. I paid extra to have the foam cushions so they would always keep their shape and not sag. Also when sitting on 3 seater sofa you sink into sofa and the arm it feels like a spring is broken. My sofa is 5 months old and after three upholstery technicians out to look at ...

What I wish had happened

I would like a refund as I no longer like looking at this sofa

John - Status: Approved

What happened

They sent me faulty carpets and damaged sofas damaged my property contacted them loads times just ignore me or when they do contact they give you the big run around not helping at all.

What I wish had happened

It would be nice if they sold quality products but they sell cheaply made rubbish faulty and do nothing about it. It would be nice if they acted like a repectfull company but ScS are just thieves.

No public compliments available. Be the first.