SCS FURNITURE

Recent Complaints :(

  • J bought a 3 piece leather settee after 15 months leather started to peel away from arm and cushion reported it to scs and they sent an assessor out who examined it and said they would repair the damage...
  • M I received 3 and 2 seater sofa. I paid extra to have the foam cushions so they would always keep their shape and not sag. Also when sitting on 3 seater sofa you sink into sofa and the arm it feels lik...

Recent Compliments :)

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SCS FURNITURE Customers

Most talked about by SCS FURNITURE customers

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How this makes SCS FURNITURE customers feel

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20% Financial Loss
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Furious

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20% Customer Service
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20% Quality of product
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20% Embarrassment
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20% Inconvenienced
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Home Customers

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14% Expectations Exceeded
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14% Financial Loss
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14% Quality of product
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14% Inconvenienced
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7% Delivery
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7% Quality of product
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7% Quality
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7% Service
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Delighted

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7% Customer Service
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7% Embarrassment
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Disgusted

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Most complained about Home companies

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  1. SCS FURNITURE
  2. Sun-dial Blinds

Most complimented Home companies

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  1. B&Q
  2. Crosswater
J

J RICHARD JONES - Status: Approved

What happened

bought a 3 piece leather settee after 15 months leather started to peel away from arm and cushion reported it to scs and they sent an assessor out who examined it and said they would repair the damage 2 weeks later they sent a supervisor out who said it was nothing to do with scs and I should claim ...

What I wish had happened

THE SETTEE SHOULD BE REPLACED OR MY MONEY RETURNED

M

M Gellatly - Status: Approved

What happened

I received 3 and 2 seater sofa. I paid extra to have the foam cushions so they would always keep their shape and not sag. Also when sitting on 3 seater sofa you sink into sofa and the arm it feels like a spring is broken. My sofa is 5 months old and after three upholstery technicians out to look at ...

What I wish had happened

I would like a refund as I no longer like looking at this sofa

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