NCF Living (Birmingham)

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  • L I have recently purchased a sofa which I paid £700 deposit total cost £3000..I asked McFadden living for sample to order my carpet never arrived..so got samples of carpet and went into store to matc...
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NCF Living (Birmingham) Customers

Most talked about by NCF Living (Birmingham) customers

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Low

How this makes NCF Living (Birmingham) customers feel

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Low
33% Rudeness
Feelings:

Disgusted

33% Discrimination
Feelings:

Disgusted

33% Fraud
Feelings:

Disgusted

Home Customers

Most talked about by Home customers

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Low

How this makes Home customers feel

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14% Quality of product
Feelings:

Frustrated

Annoyed

Disgusted

Disappointed

Let down

Furious

14% Customer Service
Feelings:

Furious

Frustrated

Disappointed

Annoyed

Disgusted

Let down

8% Expectations Exceeded
Feelings:

Delighted

Grateful

Satisfied

Special

Pleased

8% Service
Feelings:

Grateful

Special

Delighted

Satisfied

8% Rudeness
Feelings:

Disgusted

Annoyed

Let down

Furious

5% Quality of product
Feelings:

Delighted

Satisfied

Pleased

5% Communication
Feelings:

Delighted

Grateful

Satisfied

Special

5% Financial Loss
Feelings:

Annoyed

Furious

Frustrated

Disappointed

5% Inconvenienced
Feelings:

Annoyed

Disgusted

Frustrated

Disappointed

5% Fraud
Feelings:

Disgusted

Annoyed

Let down

5% Communication
Feelings:

Furious

Disappointed

Let down

3% Delay
Feelings:

Annoyed

Frustrated

Disappointed

3% Delivery
Feelings:

Delighted

Satisfied

Pleased

3% Discrimination
Feelings:

Disgusted

3% Quality
Feelings:

Special

Delighted

Grateful

3% Embarrassment
Feelings:

Disgusted

Frustrated

Disappointed

3% Delivery
Feelings:

Furious

Disappointed

Let down

Most complained about Home companies

High
Low
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  3. Carpetright
  4. Homebase

Most complimented Home companies

High
Low
  1. B&Q
  2. Crosswater
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L Avart - Status: Approved

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What happened

I have recently purchased a sofa which I paid £700 deposit total cost £3000..I asked McFadden living for sample to order my carpet never arrived..so got samples of carpet and went into store to match up..when I was there I was speaking to a guy I asked how long my order will be..he said end of no...

What I wish had happened

I would a date without a delay and someone to speak to the man who was so rude to be honest he should not be working there

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