Lidl

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Recent not so great
experiences :(

  • J For the past couple of weeks iv had moldy rice it was green moldy sweet corn in a can was horrid and new moldy dog food not good at all I gave pictures of them
  • A I can't get anything other than recorded messages when I phone. I need to speak about a faulty product.
  • S I purchased a carton of cranberry juice to find it was opened (seal broken and inner covering off) and had some of the juice drank. absolutely awful

Lidl Customers

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33% Quality of product
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22% Customer Service
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17% Inconvenienced
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11% Communication
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6% Returns
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6% Discrimination
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6% Financial Loss
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Put out

Supermarket Customers

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15% Customer Service
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14% Quality of product
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12% Inconvenienced
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10% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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4% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Injury
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2% Service
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2% Expectations Exceeded
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1% Communication
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1% Fraud
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1% Returns
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0% Other
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0% Quality
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0% Quality of product
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Most positive experiences about Supermarket companies

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  1. Morrisons
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  3. Asda
  4. Aldi

Least positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Aldi
  3. Tesco
  4. Morrison (Wm) Supermarkets
J

J Detheridge - Status: Approved

What happened

For the past couple of weeks iv had moldy rice it was green moldy sweet corn in a can was horrid and new moldy dog food not good at all I gave pictures of them

What I wish had happened

I would like to have some kind of compo for my time having to keep going back and forward to the store everytime this happens I a got time as it is and the workers in store do really say nothing onley it's not there fault which I under stand but for the amount of times it keeps happening to me you w...

A

A Marshall - Status: Approved

What happened

I can't get anything other than recorded messages when I phone. I need to speak about a faulty product.

What I wish had happened

Someone would answer my call

S

S Heminsley - Status: Approved

What happened

I purchased a carton of cranberry juice to find it was opened (seal broken and inner covering off) and had some of the juice drank. absolutely awful

What I wish had happened

unopened obviously

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