Lidl

Recent great
experiences :)

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Recent not so great
experiences :(

  • J For the past couple of weeks iv had moldy rice it was green moldy sweet corn in a can was horrid and new moldy dog food not good at all I gave pictures of them
  • A I can't get anything other than recorded messages when I phone. I need to speak about a faulty product.
  • S I purchased a carton of cranberry juice to find it was opened (seal broken and inner covering off) and had some of the juice drank. absolutely awful

Lidl Customers

Most talked about by Lidl customers

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How this makes Lidl customers feel

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25% Customer Service
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25% Quality of product
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17% Inconvenienced
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17% Communication
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8% Returns
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8% Discrimination
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Frustrated

Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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15% Customer Service
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13% Inconvenienced
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11% Quality of product
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Miffed

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Sad

9% Communication
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Indifferent

9% Rudeness
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9% Financial Loss
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8% Embarrassment
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Insecure

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4% Discrimination
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3% Other
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3% Service
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3% Delivery
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3% Delay
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2% Communication
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2% Expectations Exceeded
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2% Injury
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2% Returns
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1% Fraud
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0% Other
Feelings:

Delighted

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0% Quality
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0% Quality of product
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Happy

Satisfied

Other

Most positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Asda
  3. Morrison (Wm) Supermarkets
  4. Tesco

Least positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Aldi
  3. Morrison (Wm) Supermarkets
  4. Tesco
J

J Detheridge - Status: Approved

What happened

For the past couple of weeks iv had moldy rice it was green moldy sweet corn in a can was horrid and new moldy dog food not good at all I gave pictures of them

What I wish had happened

I would like to have some kind of compo for my time having to keep going back and forward to the store everytime this happens I a got time as it is and the workers in store do really say nothing onley it's not there fault which I under stand but for the amount of times it keeps happening to me you w...

A

A Marshall - Status: Approved

What happened

I can't get anything other than recorded messages when I phone. I need to speak about a faulty product.

What I wish had happened

Someone would answer my call

S

S Heminsley - Status: Approved

What happened

I purchased a carton of cranberry juice to find it was opened (seal broken and inner covering off) and had some of the juice drank. absolutely awful

What I wish had happened

unopened obviously

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