Lidl

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Recent not so great
experiences :(

  • J For the past couple of weeks iv had moldy rice it was green moldy sweet corn in a can was horrid and new moldy dog food not good at all I gave pictures of them
  • A I can't get anything other than recorded messages when I phone. I need to speak about a faulty product.

Lidl Customers

Most talked about by Lidl customers

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How this makes Lidl customers feel

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33% Customer Service
Feelings:

Annoyed

Frustrated

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Disheartened

22% Inconvenienced
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Annoyed

Furious

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22% Communication
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Disheartened

11% Quality of product
Feelings:

Annoyed

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Disgusted

11% Returns
Feelings:

Frustrated

Annoyed

Disheartened

Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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14% Customer Service
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Frustrated

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Furious

Let down

Disgusted

Anxious

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Other

Scared

Unhappy

13% Inconvenienced
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Annoyed

Furious

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Offended

Disheartened

Unsatisfied

Surprised

Anxious

11% Financial Loss
Feelings:

Annoyed

Disappointed

Furious

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Unsatisfied

Unhappy

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Offended

Surprised

8% Quality of product
Feelings:

Disappointed

Annoyed

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Furious

Sad

Disheartened

Miffed

Displeased

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Other

Let down

7% Rudeness
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Furious

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Displeased

6% Service
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Grateful

Delighted

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Special

Pleased

Satisfied

6% Delivery
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Unsatisfied

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6% Communication
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Furious

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Indifferent

5% Communication
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Grateful

Happy

Special

Delighted

Satisfied

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5% Embarrassment
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Insecure

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4% Expectations Exceeded
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Delighted

Happy

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Pleased

4% Discrimination
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3% Returns
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Unsatisfied

3% Delay
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Unsatisfied

Unhappy

2% Fraud
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Frustrated

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Disheartened

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2% Other
Feelings:

Disappointed

Sad

Furious

Annoyed

Anxious

1% Injury
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Disappointed

Surprised

Let down

1% Other
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Delighted

Grateful

Satisfied

1% Quality
Feelings:

Delighted

Grateful

Special

Most positive experiences about Supermarket companies

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Low
  1. Asda
  2. Tesco
  3. Lidl
  4. Sainsbury (J)

Least positive experiences about Supermarket companies

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Low
  1. Morrisons
  2. Aldi
  3. Morrison (Wm) Supermarkets
  4. Tesco
J

J Detheridge - Status: Approved

What happened

For the past couple of weeks iv had moldy rice it was green moldy sweet corn in a can was horrid and new moldy dog food not good at all I gave pictures of them

What I wish had happened

I would like to have some kind of compo for my time having to keep going back and forward to the store everytime this happens I a got time as it is and the workers in store do really say nothing onley it's not there fault which I under stand but for the amount of times it keeps happening to me you w...

A

A Marshall - Status: Approved

What happened

I can't get anything other than recorded messages when I phone. I need to speak about a faulty product.

What I wish had happened

Someone would answer my call

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