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Recent not so great
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  • No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates...
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  • I’ve received a completely smashed phone case delivered to me which I paid 12 for including delivery I’ve asked for another one to be sent out to me but with have only refunded me part of my money...
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Wish Customers

Most talked about by Wish customers

High
Low

How this makes Wish customers feel

High
Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Miffed

Furious

Anxious

Let down

Scared

22% Delivery
Feelings:

Annoyed

Miffed

Furious

Let down

Frustrated

22% Financial Loss
Feelings:

Annoyed

Anxious

Scared

Frustrated

Miffed

11% Delay
Feelings:

Furious

Annoyed

Let down

11% Communication
Feelings:

Annoyed

Anxious

Scared

Online Retailer Customers

Most talked about by Online Retailer customers

High
Low

How this makes Online Retailer customers feel

High
Low
17% Customer Service
Feelings:

Annoyed

Frustrated

Furious

Disgusted

Let down

Miffed

Disappointed

Unsatisfied

Anxious

Scared

Displeased

Unhappy

14% Delivery
Feelings:

Annoyed

Furious

Let down

Disappointed

Frustrated

Miffed

Disgusted

Anxious

Unhappy

Unsatisfied

12% Financial Loss
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Furious

Anxious

Unsatisfied

Scared

Displeased

Unhappy

Miffed

Put out

Disgusted

10% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Anxious

Let down

Scared

Furious

9% Inconvenienced
Feelings:

Frustrated

Disappointed

Annoyed

Unsatisfied

Let down

Unhappy

Furious

Miffed

9% Delay
Feelings:

Annoyed

Furious

Disappointed

Frustrated

Let down

Disgusted

Anxious

Unhappy

Unsatisfied

6% Expectations Exceeded
Feelings:

Satisfied

Pleased

Happy

Grateful

Delighted

Overjoyed

5% Service
Feelings:

Satisfied

Pleased

Happy

Grateful

Delighted

5% Delivery
Feelings:

Pleased

Satisfied

Delighted

Happy

4% Rudeness
Feelings:

Unsatisfied

Displeased

Unhappy

Frustrated

Furious

Let down

Annoyed

Disgusted

2% Communication
Feelings:

Happy

Grateful

Delighted

Satisfied

2% Quality of product
Feelings:

Furious

Disgusted

Frustrated

Disappointed

Let down

Put out

2% Other
Feelings:

Furious

Let down

Disgusted

Put out

Annoyed

Disappointed

1% Fraud
Feelings:

Annoyed

Disappointed

Let down

1% Returns
Feelings:

Uneasy

Most positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com
  3. Wish
  4. Groupon

Least positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com
View the industry page

R Hanson - Status: Approved

Submit your own

What happened

No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates being altered all the time

What I wish had happened

I want the items I paid for please

Read more

Naomi - Status: Approved

What happened

I’ve received a completely smashed phone case delivered to me which I paid 12 for including delivery I’ve asked for another one to be sent out to me but with have only refunded me part of my money back they’ve not refunded my delivery money now I’m supposed to pay again for delivery on a pro...

What I wish had happened

Be resent the case in good condition and not have to pay for delivery again as I already have

Read more
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