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Recent not so great
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  • No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates...
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  • I’ve received a completely smashed phone case delivered to me which I paid 12 for including delivery I’ve asked for another one to be sent out to me but with have only refunded me part of my money...
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Wish Customers

Most talked about by Wish customers

High
Low

How this makes Wish customers feel

High
Low
33% Customer Service
Feelings:

Annoyed

Frustrated

Miffed

Furious

Anxious

Let down

Scared

22% Delivery
Feelings:

Annoyed

Miffed

Furious

Let down

Frustrated

22% Financial Loss
Feelings:

Annoyed

Anxious

Scared

Frustrated

Miffed

11% Delay
Feelings:

Furious

Annoyed

Let down

11% Communication
Feelings:

Annoyed

Anxious

Scared

Online Retailer Customers

Most talked about by Online Retailer customers

High
Low

How this makes Online Retailer customers feel

High
Low
18% Customer Service
Feelings:

Annoyed

Frustrated

Furious

Unsatisfied

Let down

Disgusted

Disappointed

Unhappy

Miffed

Displeased

Put out

Confused

Anxious

Scared

13% Financial Loss
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Displeased

Put out

Unhappy

Furious

Unsatisfied

Anxious

Scared

Disheartened

Miffed

Disgusted

12% Delivery
Feelings:

Annoyed

Let down

Furious

Frustrated

Disappointed

Miffed

Unsatisfied

Displeased

Disgusted

Anxious

Disheartened

Unhappy

11% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Let down

Unhappy

Anxious

Confused

Furious

Scared

Unsatisfied

9% Inconvenienced
Feelings:

Frustrated

Annoyed

Disappointed

Let down

Unhappy

Unsatisfied

Furious

Miffed

Confused

8% Delay
Feelings:

Annoyed

Disappointed

Furious

Frustrated

Let down

Unsatisfied

Displeased

Anxious

Disgusted

Unhappy

6% Expectations Exceeded
Feelings:

Pleased

Satisfied

Happy

Delighted

Grateful

Overjoyed

5% Delivery
Feelings:

Pleased

Satisfied

Happy

Delighted

4% Service
Feelings:

Satisfied

Pleased

Happy

Grateful

Delighted

4% Rudeness
Feelings:

Frustrated

Annoyed

Unsatisfied

Put out

Displeased

Unhappy

Furious

Let down

Disgusted

3% Quality of product
Feelings:

Furious

Annoyed

Disgusted

Frustrated

Disappointed

Let down

Displeased

Put out

Unsatisfied

3% Other
Feelings:

Annoyed

Let down

Disgusted

Disappointed

Put out

Furious

Disheartened

2% Communication
Feelings:

Happy

Grateful

Delighted

Satisfied

2% Fraud
Feelings:

Disappointed

Let down

Frustrated

Annoyed

1% Returns
Feelings:

Uneasy

1% Quality of product
Feelings:

Delighted

Pleased

Happy

Most positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com
  3. Wish
  4. Groupon

Least positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com
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R Hanson - Status: Approved

Submit your own

What happened

No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates being altered all the time

What I wish had happened

I want the items I paid for please

Read more

Naomi - Status: Approved

What happened

I’ve received a completely smashed phone case delivered to me which I paid 12 for including delivery I’ve asked for another one to be sent out to me but with have only refunded me part of my money back they’ve not refunded my delivery money now I’m supposed to pay again for delivery on a pro...

What I wish had happened

Be resent the case in good condition and not have to pay for delivery again as I already have

Read more
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