Wish

Recent great
experiences :)

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Recent not so great
experiences :(

  • No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates...
  • I’ve received a completely smashed phone case delivered to me which I paid 12 for including delivery I’ve asked for another one to be sent out to me but with have only refunded me part of my money...

Wish Customers

Most talked about by Wish customers

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How this makes Wish customers feel

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33% Customer Service
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22% Delivery
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22% Financial Loss
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11% Delay
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11% Communication
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Scared

Online Retailer Customers

Most talked about by Online Retailer customers

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How this makes Online Retailer customers feel

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18% Customer Service
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Unsatisfied

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13% Financial Loss
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12% Delivery
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Let down

Furious

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Miffed

Unsatisfied

Displeased

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11% Communication
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9% Inconvenienced
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8% Delay
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6% Expectations Exceeded
Feelings:

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5% Delivery
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4% Service
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4% Rudeness
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3% Quality of product
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3% Other
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2% Communication
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2% Fraud
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1% Returns
Feelings:

Uneasy

1% Quality of product
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Delighted

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Most positive experiences about Online Retailer companies

High
Low
  1. Amazon
  2. Downyourhighstreet.com
  3. Wish
  4. Groupon

Least positive experiences about Online Retailer companies

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Low
  1. Amazon
  2. Downyourhighstreet.com

R Hanson - Status: Approved

What happened

No orders are arriving for over five weeks and no way of complaining. I am being shut out. The Q&A is never answered. I can't trust anything they say orders are being processedfor 6 weeks now. Dates being altered all the time

What I wish had happened

I want the items I paid for please

Naomi - Status: Approved

What happened

I’ve received a completely smashed phone case delivered to me which I paid 12 for including delivery I’ve asked for another one to be sent out to me but with have only refunded me part of my money back they’ve not refunded my delivery money now I’m supposed to pay again for delivery on a pro...

What I wish had happened

Be resent the case in good condition and not have to pay for delivery again as I already have

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