A customer experience about Lovelywholesale by M Crowther

Kindly shared by M. Crowther

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What happened

I ordered a track suit on 23/11/2020 after 17 e-mails I managed to get a tracking number looking at the tracking it says the item was been sent back as wrong address they just say they haven’t had it back and I received it they are constantly looking at the wrong tracking I don’t know what to do now

What I wish had happened

That they told the truth lost in transit and refund or replace the item I’m willing to wait for another to arrive

Where this happened

On the Internet

Lovelywholesale Customers

Most talked about by Lovelywholesale customers

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Low

How this makes Lovelywholesale customers feel

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Low

17% Returns

Feelings:

Disappointed

Annoyed

Let down

17% Delivery

Feelings:

Let down

Disappointed

Annoyed

17% Delay

Feelings:

Disappointed

Annoyed

Let down

17% Financial Loss

Feelings:

Let down

Frustrated

Furious

17% Customer Service

Feelings:

Furious

Frustrated

Let down

17% Communication

Feelings:

Furious

Frustrated

Let down

Fashion Customers

Most talked about by Fashion customers

High

Low

How this makes Fashion customers feel

High

Low

19% Customer Service

Feelings:

Frustrated

Annoyed

Furious

Disappointed

Let down

Unsatisfied

Disgusted

Unhappy

Other

Anxious

Surprised

Anti Climax

Insecure

Displeased

Uneasy

19% Financial Loss

Feelings:

Annoyed

Frustrated

Furious

Disappointed

Disgusted

Unsatisfied

Let down

Unhappy

Insecure

Other

Offended

Displeased

16% Delivery

Feelings:

Annoyed

Disappointed

Frustrated

Let down

Furious

Unhappy

Anxious

Surprised

Anti Climax

Unsatisfied

Insecure

Uneasy

11% Communication

Feelings:

Annoyed

Frustrated

Disappointed

Furious

Let down

Unsatisfied

Anti Climax

Insecure

Uneasy

5% Returns

Feelings:

Annoyed

Furious

Frustrated

Let down

Disappointed

Disgusted

Offended

Unsatisfied

Other

5% Delay

Feelings:

Disappointed

Annoyed

Frustrated

Let down

Furious

Unhappy

4% Inconvenienced

Feelings:

Annoyed

Disappointed

Frustrated

Unsatisfied

Unhappy

4% Fraud

Feelings:

Furious

Frustrated

Disappointed

Disgusted

Other

Displeased

Let down

Unhappy

Insecure

Annoyed

3% Discrimination

Feelings:

Furious

Frustrated

Disgusted

Annoyed

Offended

3% Expectations Exceeded

Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

3% Communication

Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

3% Service

Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

2% Rudeness

Feelings:

Frustrated

Disgusted

Furious

Disappointed

Annoyed

1% Other

Feelings:

Annoyed

1% Quality of product

Feelings:

Furious

Frustrated

Disgusted

Most positive experiences about Fashion companies

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Least positive experiences about Fashion companies

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