JD Sports Fashion

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  • M I purchased a birthday present on the 21st of October 2020 it was suppose to be at the click and collect location by the 31st, I’ve sent numerous emails with all the details but nothing has been don...
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  • E You’ve sent my order with the security tag on
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JD Sports Fashion Customers

Most talked about by JD Sports Fashion customers

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Low

How this makes JD Sports Fashion customers feel

High
Low
29% Delay
Feelings:

Frustrated

Annoyed

Disappointed

Furious

Let down

14% Delivery
Feelings:

Furious

Let down

Frustrated

14% Customer Service
Feelings:

Furious

Let down

Frustrated

14% Financial Loss
Feelings:

Frustrated

Disappointed

Annoyed

14% Communication
Feelings:

Annoyed

Frustrated

Disappointed

14% Other
Feelings:

Annoyed

Fashion Customers

Most talked about by Fashion customers

High
Low

How this makes Fashion customers feel

High
Low
19% Customer Service
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Let down

Unsatisfied

Disgusted

Other

Unhappy

Anxious

Uneasy

Surprised

Insecure

Anti Climax

Displeased

19% Financial Loss
Feelings:

Annoyed

Frustrated

Furious

Disappointed

Disgusted

Unsatisfied

Unhappy

Let down

Insecure

Other

Offended

Displeased

16% Delivery
Feelings:

Annoyed

Disappointed

Frustrated

Let down

Furious

Unhappy

Surprised

Insecure

Uneasy

Unsatisfied

Anti Climax

Anxious

11% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Furious

Let down

Insecure

Uneasy

Anti Climax

5% Returns
Feelings:

Annoyed

Furious

Frustrated

Disappointed

Offended

Disgusted

Unsatisfied

Other

Let down

5% Delay
Feelings:

Disappointed

Frustrated

Annoyed

Furious

Let down

Unhappy

4% Inconvenienced
Feelings:

Annoyed

Disappointed

Frustrated

Unsatisfied

Unhappy

4% Fraud
Feelings:

Furious

Frustrated

Other

Displeased

Unhappy

Let down

Disappointed

Insecure

Disgusted

Annoyed

3% Service
Feelings:

Grateful

Happy

Overjoyed

Delighted

Special

Pleased

3% Discrimination
Feelings:

Furious

Offended

Frustrated

Disgusted

Annoyed

3% Expectations Exceeded
Feelings:

Grateful

Happy

Delighted

Special

Pleased

Overjoyed

3% Communication
Feelings:

Grateful

Happy

Overjoyed

Pleased

Delighted

Special

2% Rudeness
Feelings:

Frustrated

Disgusted

Furious

Disappointed

Annoyed

1% Other
Feelings:

Annoyed

1% Quality of product
Feelings:

Furious

Frustrated

Disgusted

Most positive experiences about Fashion companies

High
Low
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Least positive experiences about Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin
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M

M arthur - Status: Approved

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What happened

I purchased a birthday present on the 21st of October 2020 it was suppose to be at the click and collect location by the 31st, I’ve sent numerous emails with all the details but nothing has been done, I’ve probably sent over 12 emails highly frustrating because I just get the same answer back wi...

What I wish had happened

I would like a full refund and a bit extra for the hassle

Read more
E

E tranter - Status: Approved

What happened

You’ve sent my order with the security tag on

What I wish had happened

That you took the tag off

Read more
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