Recent great
experiences :)
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Recent not so great
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Post Office Customers
Utilities Customers
Most talked about by Utilities customers
High
Low
How this makes Utilities customers feel
High
Low
30% Customer Service
Feelings:
Frustrated
Annoyed
Anxious
Furious
Unsatisfied
Let down
Other
Saddened
Disheartened
Insecure
Sad
Disappointed
Offended
Uneasy
15% Financial Loss
Feelings:
Frustrated
Annoyed
Let down
Anxious
Furious
Disgusted
Disheartened
Saddened
Other
Uneasy
9% Communication
Feelings:
Frustrated
Unsatisfied
Offended
Sad
Furious
Anxious
Annoyed
9% Inconvenienced
Feelings:
Frustrated
Annoyed
Unsatisfied
Let down
Furious
Anxious
6% Discrimination
Feelings:
Anxious
Disgusted
Let down
Other
Annoyed
Frustrated
Disappointed
6% Other
Feelings:
Frustrated
Furious
Other
Let down
Disgusted
Annoyed
Anxious
6% Delay
Feelings:
Frustrated
Annoyed
Disheartened
Saddened
Let down
Other
Anxious
4% Expectations Exceeded
Feelings:
Happy
Delighted
Pleased
4% Fraud
Feelings:
Frustrated
Annoyed
Let down
Uneasy
4% Rudeness
Feelings:
Annoyed
Other
Anxious
Furious
Frustrated
2% Delivery
Feelings:
Pleased
Happy
Delighted
2% Service
Feelings:
Pleased
Happy
Delighted
2% Quality of product
Feelings:
Offended
Sad
Frustrated
Most positive experiences about Utilities companies
High
Low
No not so great experiences publicly shared. Be the first.
No great experiences publicly shared. Be the first.