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Recent not so great
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Dyson Customers
Most talked about by Dyson customers
How this makes Dyson customers feel
Delighted
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Electronics Customers
Most talked about by Electronics customers
How this makes Electronics customers feel
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Most positive experiences about Electronics companies
What happened
Had a problem with my Dyson V10 and phoned the call centre. The advisor (a lovely lady called Louise) immediately diagnosed the problem and sent a replacement part as it is still under the two-year guarantee. An email confirming the order arrived a minute later. What a fantastic customer experience!
The impact it had
It made me feel like a valued customer, and certainly enhanced my loyalty to Dyson. Would definitely recommend the brand to others.