Scottish Power

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  • M We are still trying to obtain a final invoice based on actual meter readings but,in spite of numerous phone calls,emails,chat messages & a written complaint,we are still receiving invoices based on es...
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  • They reduced my direct debit payments leading up to end of contract even though account was in debit so increase my debt making it expensive and difficult to leave. Then do not respond to customer ser...
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  • S I have seen many complaints about Scottish power on face book and thought I never got anywhere with them so what can I do now? My daughter rented my flat and could not cope with the electric controls ...
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25% Customer Service
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25% Financial Loss
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17% Inconvenienced
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17% Fraud
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8% Communication
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8% Delay
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30% Customer Service
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15% Financial Loss
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9% Communication
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9% Inconvenienced
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6% Discrimination
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6% Other
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6% Delay
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4% Expectations Exceeded
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4% Rudeness
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2% Delivery
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2% Service
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2% Quality of product
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  1. British Gas
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  1. Bulb
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L

L Donnan - Status: Approved

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What happened

It all started in May2016 when 5 different transactions were made on the exact same day to my account as you will see in picture SP3. I have been with Scottish Power for 5 years and up till last year I was always in credit. I was contacted by Scottish Power in 2013 to say that I was paying too...

What I wish had happened

They seen their mistake and fixed it. Took all of the estimated readings off and provided a smart meter in order to show the electricity usage.

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