Sports Direct International

Recent great
experiences :)

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Recent not so great
experiences :(

  • I ordered a bike online for my granddaughters christmas. It said it will be available from 27th november. I went online yesterday after emailing several times for it then to say available 31st decembe...
  • A I ordered a sketcher trainer angora from Sport Direct Online on 25th December 2020 and paid £5 for delivery. But up till this moment I still havent received my order. All my effort to trace this ord...

Sports Direct International Customers

Most talked about by Sports Direct International customers

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How this makes Sports Direct International customers feel

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Low
40% Customer Service
Feelings:

Annoyed

Frustrated

Disappointed

Furious

40% Communication
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Annoyed

Frustrated

Furious

Disappointed

20% Delivery
Feelings:

Annoyed

Frustrated

Disappointed

Fashion Customers

Most talked about by Fashion customers

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Low

How this makes Fashion customers feel

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17% Customer Service
Feelings:

Furious

Frustrated

Annoyed

Disgusted

Disappointed

Let down

Anxious

Surprised

Anti Climax

17% Financial Loss
Feelings:

Furious

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Disgusted

Annoyed

Offended

Let down

Disappointed

15% Delivery
Feelings:

Furious

Disappointed

Annoyed

Frustrated

Let down

Surprised

Anti Climax

Anxious

10% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Furious

Let down

Anti Climax

8% Returns
Feelings:

Furious

Annoyed

Frustrated

Disappointed

Offended

Disgusted

Let down

8% Delay
Feelings:

Frustrated

Disappointed

Furious

Let down

Annoyed

6% Discrimination
Feelings:

Furious

Offended

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Disgusted

Annoyed

4% Fraud
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Furious

Frustrated

Disappointed

Disgusted

4% Expectations Exceeded
Feelings:

Grateful

Delighted

Special

Happy

Pleased

4% Communication
Feelings:

Grateful

Happy

Pleased

Delighted

Special

4% Service
Feelings:

Grateful

Delighted

Special

Happy

Pleased

2% Quality of product
Feelings:

Furious

Frustrated

Disgusted

2% Rudeness
Feelings:

Frustrated

Disgusted

Furious

Most positive experiences about Fashion companies

High
Low
  1. Foot Locker
  2. River Island
  3. Asos
  4. JD Sports Fashion

Least positive experiences about Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin

s brown - Status: Approved

What happened

I ordered a bike online for my granddaughters christmas. It said it will be available from 27th november. I went online yesterday after emailing several times for it then to say available 31st december.Trying to phone customer services constantly for 3 days and constantly engaged.Its a disgrace nobd...

What I wish had happened

I want it cancelled and refunded as it is all paid for and delivery to so i can go elsewher and purchase another

A

A Odunowo - Status: Approved

What happened

I ordered a sketcher trainer angora from Sport Direct Online on 25th December 2020 and paid £5 for delivery. But up till this moment I still havent received my order. All my effort to trace this order has been unsuccessful. I have tried to reach customer service by telephone, still all proof abort...

What I wish had happened

I would have appreciated if my trainers arrived on time or at least receive information or updates about my parcel

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