Sports Direct International

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Recent not so great
experiences :(

  • I ordered a bike online for my granddaughters christmas. It said it will be available from 27th november. I went online yesterday after emailing several times for it then to say available 31st decembe...
  • A I ordered a sketcher trainer angora from Sport Direct Online on 25th December 2020 and paid £5 for delivery. But up till this moment I still havent received my order. All my effort to trace this ord...
  • E Brought trainers on line and stated to place parcel at back door if wasnt in..parcel was delivered photo of it in bin not back door .. parcel had been stolen but sports direct say it was delivered and...

Sports Direct International Customers

Most talked about by Sports Direct International customers

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How this makes Sports Direct International customers feel

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43% Customer Service
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Furious

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Let down

Unsatisfied

43% Communication
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Unsatisfied

14% Delivery
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Fashion Customers

Most talked about by Fashion customers

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How this makes Fashion customers feel

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19% Customer Service
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Furious

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Let down

Unsatisfied

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Unhappy

Other

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Anti Climax

Insecure

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19% Financial Loss
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Offended

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16% Delivery
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Furious

Unhappy

Anxious

Surprised

Anti Climax

Unsatisfied

Insecure

Uneasy

11% Communication
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Furious

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Unsatisfied

Anti Climax

Insecure

Uneasy

5% Returns
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5% Delay
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Furious

Unhappy

4% Inconvenienced
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Unhappy

4% Fraud
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Other

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3% Discrimination
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Furious

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3% Expectations Exceeded
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Happy

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3% Communication
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3% Service
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2% Rudeness
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1% Other
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Annoyed

1% Quality of product
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Furious

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Most positive experiences about Fashion companies

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  1. Wowcher
  2. Asos
  3. Foot Locker
  4. JD Sports Fashion

Least positive experiences about Fashion companies

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Low
  1. TK Maxx
  2. Saltspin

s brown - Status: Approved

What happened

I ordered a bike online for my granddaughters christmas. It said it will be available from 27th november. I went online yesterday after emailing several times for it then to say available 31st december.Trying to phone customer services constantly for 3 days and constantly engaged.Its a disgrace nobd...

What I wish had happened

I want it cancelled and refunded as it is all paid for and delivery to so i can go elsewher and purchase another

A

A Odunowo - Status: Approved

What happened

I ordered a sketcher trainer angora from Sport Direct Online on 25th December 2020 and paid £5 for delivery. But up till this moment I still havent received my order. All my effort to trace this order has been unsuccessful. I have tried to reach customer service by telephone, still all proof abort...

What I wish had happened

I would have appreciated if my trainers arrived on time or at least receive information or updates about my parcel

E

E Jones - Status: Approved

What happened

Brought trainers on line and stated to place parcel at back door if wasnt in..parcel was delivered photo of it in bin not back door .. parcel had been stolen but sports direct say it was delivered and placed out of view in a safe place.. how can putting it hanging out the bin be safe so in meantime...

What I wish had happened

Just want my money back as they failed to follow instructions and out at back door .. told sports direct things get stolen if left in view

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