Sports Direct International

Recent great
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Recent not so great
experiences :(

  • I ordered a bike online for my granddaughters christmas. It said it will be available from 27th november. I went online yesterday after emailing several times for it then to say available 31st decembe...
  • A I ordered a sketcher trainer angora from Sport Direct Online on 25th December 2020 and paid £5 for delivery. But up till this moment I still havent received my order. All my effort to trace this ord...
  • E Brought trainers on line and stated to place parcel at back door if wasnt in..parcel was delivered photo of it in bin not back door .. parcel had been stolen but sports direct say it was delivered and...

Sports Direct International Customers

Most talked about by Sports Direct International customers

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How this makes Sports Direct International customers feel

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43% Customer Service
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Annoyed

Frustrated

Disappointed

Furious

Let down

Unsatisfied

43% Communication
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Furious

Unsatisfied

Disappointed

14% Delivery
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Annoyed

Frustrated

Disappointed

Fashion Customers

Most talked about by Fashion customers

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How this makes Fashion customers feel

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19% Customer Service
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Annoyed

Furious

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Let down

Unsatisfied

Disgusted

Other

Anxious

Surprised

Insecure

Anti Climax

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Unhappy

19% Financial Loss
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Furious

Annoyed

Disgusted

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Unsatisfied

Unhappy

Let down

Insecure

Other

Offended

Displeased

14% Delivery
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Annoyed

Frustrated

Disappointed

Furious

Let down

Unhappy

Surprised

Insecure

Unsatisfied

Anti Climax

Anxious

12% Communication
Feelings:

Annoyed

Frustrated

Disappointed

Unsatisfied

Furious

Let down

Insecure

Anti Climax

6% Returns
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Furious

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Other

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5% Delay
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Annoyed

5% Fraud
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4% Service
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Happy

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Pleased

4% Discrimination
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4% Expectations Exceeded
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Grateful

Happy

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4% Communication
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Grateful

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Overjoyed

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2% Inconvenienced
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2% Rudeness
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1% Other
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Annoyed

1% Quality of product
Feelings:

Furious

Frustrated

Disgusted

Most positive experiences about Fashion companies

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Low
  1. Asos
  2. Foot Locker
  3. JD Sports Fashion
  4. River Island

Least positive experiences about Fashion companies

High
Low
  1. TK Maxx
  2. Saltspin

s brown - Status: Approved

What happened

I ordered a bike online for my granddaughters christmas. It said it will be available from 27th november. I went online yesterday after emailing several times for it then to say available 31st december.Trying to phone customer services constantly for 3 days and constantly engaged.Its a disgrace nobd...

What I wish had happened

I want it cancelled and refunded as it is all paid for and delivery to so i can go elsewher and purchase another

A

A Odunowo - Status: Approved

What happened

I ordered a sketcher trainer angora from Sport Direct Online on 25th December 2020 and paid £5 for delivery. But up till this moment I still havent received my order. All my effort to trace this order has been unsuccessful. I have tried to reach customer service by telephone, still all proof abort...

What I wish had happened

I would have appreciated if my trainers arrived on time or at least receive information or updates about my parcel

E

E Jones - Status: Approved

What happened

Brought trainers on line and stated to place parcel at back door if wasnt in..parcel was delivered photo of it in bin not back door .. parcel had been stolen but sports direct say it was delivered and placed out of view in a safe place.. how can putting it hanging out the bin be safe so in meantime...

What I wish had happened

Just want my money back as they failed to follow instructions and out at back door .. told sports direct things get stolen if left in view

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