Recent great
experiences :)
Recent not so great
experiences :(
River Island Customers
Most talked about by River Island customers
How this makes River Island customers feel
Furious
Disgusted
Offended
Annoyed
Frustrated
Furious
Annoyed
Offended
Disgusted
Frustrated
Furious
Disgusted
Frustrated
Furious
Furious
Annoyed
Offended
Fashion Customers
Most talked about by Fashion customers
How this makes Fashion customers feel
Frustrated
Annoyed
Furious
Disappointed
Let down
Unsatisfied
Disgusted
Unhappy
Other
Anxious
Surprised
Anti Climax
Insecure
Displeased
Uneasy
Annoyed
Frustrated
Furious
Disappointed
Disgusted
Unsatisfied
Let down
Unhappy
Insecure
Other
Offended
Displeased
Annoyed
Disappointed
Frustrated
Let down
Furious
Unhappy
Anxious
Surprised
Anti Climax
Unsatisfied
Insecure
Uneasy
Annoyed
Frustrated
Disappointed
Furious
Let down
Unsatisfied
Anti Climax
Insecure
Uneasy
Annoyed
Furious
Frustrated
Let down
Disappointed
Disgusted
Offended
Unsatisfied
Other
Disappointed
Annoyed
Frustrated
Let down
Furious
Unhappy
Annoyed
Disappointed
Frustrated
Unsatisfied
Unhappy
Furious
Frustrated
Disappointed
Disgusted
Other
Displeased
Let down
Unhappy
Insecure
Annoyed
Furious
Frustrated
Disgusted
Annoyed
Offended
Grateful
Happy
Delighted
Special
Pleased
Overjoyed
Grateful
Happy
Delighted
Special
Pleased
Overjoyed
Grateful
Happy
Delighted
Special
Pleased
Overjoyed
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Furious
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Annoyed
Furious
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Disgusted
Most positive experiences about Fashion companies
What happened
I placed a order and 5 items were missing, the seal had been resealed. I called retailer after 5 minutes of receiving parcel to get in touch which courier. This did not happen I was told to fill out missing item declaration and send back. Now I have done that the company are refusing to refund me an...
What I wish had happened
Refund or send missing items
What happened
i placed an order with river island. However the order never arrived. i called customer services who agreed to a full refund in 3-5 working days. on the 5th day i received another email from river island customer services advising that the payments team have refused to refund. i called the and email...
What I wish had happened
full refund or send parcel
What happened
i placed my first ever order with river island. However order never arrived. when i called customer support they advised that order was delivered. when i confirmed that i did not receive the order, customer support agreed to full refund within 3-5 working days. on the 5th day customer support emaile...
What I wish had happened
full refund or send missing parcel