Morrisons

Recent great
experiences :)

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Recent not so great
experiences :(

  • Injury caused by a staff member
  • P They're letting too many people in and with what's happening these days, I do not dare going back to their Waddon branch. Such a shame
  • had a serious message for management but after 20 minutes of crap - was unable to get an email address. Simply ghastly in 2021. They do anything to avoid one contacting them by email.

Morrisons Customers

Most talked about by Morrisons customers

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How this makes Morrisons customers feel

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17% Customer Service
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15% Rudeness
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11% Inconvenienced
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10% Embarrassment
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9% Quality of product
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9% Discrimination
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7% Other
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7% Communication
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6% Financial Loss
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3% Delay
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2% Injury
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1% Communication
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1% Fraud
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1% Service
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1% Expectations Exceeded
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1% Delivery
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Supermarket Customers

Most talked about by Supermarket customers

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How this makes Supermarket customers feel

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16% Customer Service
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12% Quality of product
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12% Inconvenienced
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11% Rudeness
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10% Embarrassment
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9% Financial Loss
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8% Communication
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5% Discrimination
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4% Other
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3% Delay
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2% Delivery
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2% Service
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2% Injury
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1% Expectations Exceeded
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1% Fraud
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1% Communication
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1% Returns
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0% Other
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0% Quality
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0% Quality of product
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Other

Most positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Morrisons
  3. Aldi
  4. Asda

Least positive experiences about Supermarket companies

High
Low
  1. Morrisons
  2. Aldi
  3. Morrisons
  4. Tesco

E Sendra Bofarull - Status: Approved

What happened

In these hard times with the Covid 19 still going on I always trusted Morrisons because I thought they respected the rules. In the store in Newport Rd in Cardiff both of the workers in the bakery didn't wear a mask. I think this is absolutely unacceptable!!!!. Breathing without mask on bare bakery ...

What I wish had happened

I wish the bakery workers wore a mask

C

C Wood - Status: Approved

What happened

I've been wrongfully accused of stealing,shamed Infront of my son and slandered in the store Infront of customers,I've never shoplifted,never been arrested and I've got a clean record

What I wish had happened

That staff didn't address the matter Infront of my son and customers,they should have took me 2somewere so we could discuss it and I wanted the police 2check the cameras

K Oliver - Status: Approved

What happened

At approx 18:30 on Monday 14th February I did a grocery shop at the Hawick store. As normal shelves were being stocked at this time, it was messy and inconvenient but tolerable until I came to the: cleaning products isle. 1st incident The male employee had the pallet trolley in the middle of the i...

What I wish had happened

I would have expected the isles to be passable and the 2 employees to have basic manners or customer service skills at least smiled or said sorry or both! Rather than scowling and making me feel in their way and uncomfortable!

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