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Amazon Customers
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Online Retailer Customers
Most talked about by Online Retailer customers
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Most positive experiences about Online Retailer companies
What happened
Since The 19th of August I have been cut off by Kindle 6 times mainly because when I ask them to please speak loudly and slowly because I am deaf I feel that I am being penalised also if they can not solve my problem I get cut off I spoke to someone earlier to day who sent me an email in french I am...
What I wish had happened
That my problem could be solved
What happened
I ordered something from Amazon Morrison. After I have received my order, I found out there were 2 items comes with price tag, and both of them marked price lower than the amount I was charged. So I contacted Amazon customer service. For the first item, that guy refunded me, it’s great. But for th...
What I wish had happened
1. The Amazon web should state that the online price of this item may HIGHER than actual price. 2. They should at least refund me the price difference.
What happened
I ordered an under the counter freezer and waited in all day for delivery. Once unpackaged I realised Amazon had sent me a fridge by mistake. When I rang to try to explain the situation I was simply advised to return the fridge and then i'd be issued with a full refund. I explained this would invol...
What I wish had happened
I would have been happy with an exchange and them to collect the unwanted fridge at the same time they delivered the freezer but they said they needed their high value item to be returned first in order to issue a refund and I simply could not afford to purchase another freezer without the refund.