Argos

Recent great
experiences :)

  • Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approachable and had excellent customer service despite a number of rude and disgraceful members of the public who were speaking to h...
  • J Went in argos at merry Hill center and a young girl name of Louise came up and asked if l need help . I brought a ring door bell she helped set it up for me .Louise had worked there 3 weeks she w...

Recent not so great
experiences :(

  • I ordered a case for my new phone, and an onscreen message said it should be available for collection at my local branch the next day, Saturday, from 9 a.m. I would receive a text when it was there. ...
  • D I bought a hedge trimmer took it out of the box and tried it for length against the hedge but it was not long enough to reach the top of the hedge. I took it back to Argos Ellesmere port Sainsbury's a...
  • My cooker packed up yesterday it’s less than 11 months old and all I have to cook on I spent most of yesterday ringing different departments held on got disconnected my mobile phone bill is noe way ...

Argos Customers

Most talked about by Argos customers

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How this makes Argos customers feel

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28% Customer Service
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15% Quality of product
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13% Financial Loss
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8% Inconvenienced
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7% Communication
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7% Returns
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6% Delivery
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4% Delay
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3% Fraud
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2% Rudeness
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2% Injury
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1% Other
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1% Embarrassment
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1% Service
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1% Communication
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1% Expectations Exceeded
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Homeware Customers

Most talked about by Homeware customers

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How this makes Homeware customers feel

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26% Customer Service
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14% Quality of product
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12% Financial Loss
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8% Communication
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7% Inconvenienced
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7% Delivery
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6% Returns
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4% Delay
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3% Fraud
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3% Rudeness
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3% Service
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2% Injury
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2% Communication
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1% Other
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1% Embarrassment
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1% Expectations Exceeded
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1% Other
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1% Quality of product
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Most positive experiences about Homeware companies

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Low
  1. Argos
  2. Dunelm Group
  3. Dreams
  4. Sodastream

Least positive experiences about Homeware companies

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Low
  1. Argos
  2. Dunelm Group
  3. Dreams

M Jennings - Status: Resolved

What happened

I ordered and paid for a new fridge-freezer from Argos Online, on 21 Sept 2020, with a confirmed delivery date of 03 October. The evening of 02 October I get a call from Argos, telling me that it won’t be delivered as there weren’t enough units on the most recent boat from China. A new delivery...

What I wish had happened

Deliver the fridge freezer!

M

M Baker - Status: Approved

What happened

I bought a new cooker in February but it's stopped working, it's faulty and I can't get through to Argos on phone or chat internet as they keep me holding on for hours and I run out of airtime. I got in touch with an agent via Facebook, they said I'd get a call back but nobody called, this has been ...

What I wish had happened

I would have liked my cooker replaced for one that is not faulty

D

D Sears - Status: Approved

What happened

I am writing as I have unfortunately had an issue with an order I made with Argos. One Tuesday evening I attempted to order some items for my bathroom on my Argos Card. I was ordering the items to be delivered to my home at a cost of £3.95. The order appeared to have processed but then I was kic...

What I wish had happened

I would like the refund which I had been promised.

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