Argos

Recent great
experiences :)

  • Bolton Shopping Park Argos 14.11.2020 a young women was very kind, approachable and had excellent customer service despite a number of rude and disgraceful members of the public who were speaking to h...
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  • J Went in argos at merry Hill center and a young girl name of Louise came up and asked if l need help . I brought a ring door bell she helped set it up for me .Louise had worked there 3 weeks she w...
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Recent not so great
experiences :(

  • I ordered a case for my new phone, and an onscreen message said it should be available for collection at my local branch the next day, Saturday, from 9 a.m. I would receive a text when it was there. ...
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  • D I bought a hedge trimmer took it out of the box and tried it for length against the hedge but it was not long enough to reach the top of the hedge. I took it back to Argos Ellesmere port Sainsbury's a...
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  • My cooker packed up yesterday it’s less than 11 months old and all I have to cook on I spent most of yesterday ringing different departments held on got disconnected my mobile phone bill is noe way ...
    Read this experience
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Argos Customers

Most talked about by Argos customers

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Low

How this makes Argos customers feel

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28% Customer Service
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15% Quality of product
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13% Financial Loss
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8% Inconvenienced
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7% Communication
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7% Returns
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6% Delivery
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4% Delay
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3% Fraud
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2% Rudeness
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Furious

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2% Injury
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1% Other
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Furious

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1% Embarrassment
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Furious

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1% Service
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Special

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Inspired

Overjoyed

1% Communication
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1% Expectations Exceeded
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Special

Homeware Customers

Most talked about by Homeware customers

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How this makes Homeware customers feel

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26% Customer Service
Feelings:

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14% Quality of product
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12% Financial Loss
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Unsatisfied

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8% Communication
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7% Inconvenienced
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Sad

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7% Delivery
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6% Returns
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4% Delay
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Sad

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3% Fraud
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3% Rudeness
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3% Service
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2% Injury
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2% Communication
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1% Other
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Furious

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1% Embarrassment
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Furious

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1% Expectations Exceeded
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1% Other
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Satisfied

Happy

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1% Quality of product
Feelings:

Happy

Pleased

Satisfied

Most positive experiences about Homeware companies

High
Low
  1. Argos
  2. Dunelm Group
  3. Dreams
  4. Sodastream

Least positive experiences about Homeware companies

High
Low
  1. Argos
  2. Dunelm Group
  3. Dreams
View the industry page

M Jennings - Status: Resolved

Submit your own

What happened

I ordered and paid for a new fridge-freezer from Argos Online, on 21 Sept 2020, with a confirmed delivery date of 03 October. The evening of 02 October I get a call from Argos, telling me that it won’t be delivered as there weren’t enough units on the most recent boat from China. A new delivery...

What I wish had happened

Deliver the fridge freezer!

Read more
M

M Baker - Status: Approved

What happened

I bought a new cooker in February but it's stopped working, it's faulty and I can't get through to Argos on phone or chat internet as they keep me holding on for hours and I run out of airtime. I got in touch with an agent via Facebook, they said I'd get a call back but nobody called, this has been ...

What I wish had happened

I would have liked my cooker replaced for one that is not faulty

Read more
D

D Sears - Status: Approved

What happened

I am writing as I have unfortunately had an issue with an order I made with Argos. One Tuesday evening I attempted to order some items for my bathroom on my Argos Card. I was ordering the items to be delivered to my home at a cost of £3.95. The order appeared to have processed but then I was kic...

What I wish had happened

I would like the refund which I had been promised.

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