Recent great
experiences :)
Recent not so great
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Argos Customers
Most talked about by Argos customers
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Homeware Customers
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What happened
I ordered a cooker from argos which included disconnection and removal of my old one and connection of the new one. Disconnection went well. Delivery was due between 1-4pm. At 12.30 the guy arrived to connect the new one! I informed him of the expected delivery time and he sat and wait in his van un...
What I wish had happened
That they made arrangements for someone to come and connect it today
What happened
Bought a Bush dual fuel cooker which broke down after a few months. They sent our 0800Repair who fixed it but the repair failed after another six months, so Argos sent them out again. The repair failed again after another six months, but this time it was out of warranty and Argos said the repair its...
What I wish had happened
The repair should have been done properly while the cooker was on warranty
What happened
Ordered an item then paid via Paypal but somehow the order vanished from their system, fine, I know mistakes happen, so I tried the online chat to try and get it sorted, but the only response was order it again and you'll get your money back after 24 hours. the guy I talked to hadn't got a clue what...
What I wish had happened
Simply get the agents trained to a standard where they can deal with problems.